What to do if you get a bill
If you get a bill from New York Presbyterian Hospital or Weill Cornell Medical Center, please let us know.
While we strive to make sure that no patient receives a bill for the services we provide, occasionally a bill will be generated. We work to ensure that these bills get taken care of in a timely fashion; however, we require your assistance in notifying us of the bill as soon as possible, as we may not otherwise know that you have received a bill.
WCCC COVERS ALL EXPENSES INCURRED DURING CLINIC and a portion of your prescriptions given at the WCCC. We do not, however, cover emergency room visits or appointments to specialists that are outside our network.
If you receive a bill you believe is in error:
1 - Please mail or fax the bill to our address. Allow 4-6 weeks from the time you submit a bill until it is resolved. In the meantime, you may receive duplicate copies of the bill. Please do NOT resend the bill.
2 - If, after two months, the issue isnât resolved and you continue to receive a bill, please call us at 646-WMC-WCCC (962-9222). Please include your Name, Account Number, Date of Service, and Amount Billed in your voice message.
If a collection agency has started to contact you:
Immediately inform them that your services are covered by the Weill Cornell Community Clinic and that they must call us at 646-WMC-WCCC (962-9222).
Follow step (2) listed above immediately and include the fact that a collections agency has contacted you in your message.
Patient Information Sheet
The following document contains helpful information for current patients.
Information About Your Recent Visit
Please contact us by phone if you have any concerns or questions regarding your visit. One of our clinic coordinators will be able to assist you.
Accessing Your Medical Records
Weill Cornell CONNECT is a service that allows our patients to view their medical records safely and securely online. To learn more about this service, please visit http://weillcornell.org/connect and feel free to contact us if you need assistance.
Scheduling a Follow-Up Appointment
If you are already a patient at WCCC and need to schedule a follow-up visit, please use our appointment request form.