Program | Description | How to access this resource | Contact info |
For patients living in NYC with Medicaid, a Genesis or Health Homes Case Manager can request transportation for a patient through the MAS website | Go to MAS website. Create your own “Medical Providers” account if you don’t already have one. Can call MAS for help creating account if needed.
Enter the patient’s DOB and Medicaid number, they will automatically show up.
For new patients or patients whose forms are expiring: go to Forms tab and fill out the 2015 form if they live in the same borough as the health center – very simple form, needs little communication with doctor. If they live in different borough fill out 2020 form, more complicated.
Go to Individual Trips form to request transportation for an appointment. Try to do this at least a day in advance. | Medical Answering Services: 844-666-6270 |